Privacy Policy

Effective Date: 28 March 2026

Orban Tech (also operating as Orban InfoTech) built the VPN Server Hub app as a Commercial app. This service is provided by Orban Tech and is intended for use "as is" across Android and iOS devices.

This page informs users regarding our policies with the collection, use, disclosure, and retention of Personal Information for anyone using our Service.

1. Information Collection and Use

We are committed to your privacy. While we require certain information to manage your account and maintain network performance, VPN Server Hub operates under a strict no-activity-logs policy for your network traffic.

  • VPN Traffic & Activity (What we DO NOT collect): We utilize multiple secure protocols to route your traffic, but we do not track, log, or store your browsing history, destination websites, data content, IP addresses, or DNS queries. We do not sell your VPN traffic data to third parties.

  • Account & Profile Data (What we DO collect): To manage your user profile and provide support, we collect your Name, Email Address, and Device ID.

  • Session & Operational Data: To monitor server performance and manage user connections, we record connection/disconnection timestamps and total bandwidth usage. This data is strictly tied to session management and does not contain any information about your online activities or the contents of your data traffic.

2. Advertising

Our app is supported by advertising. To provide these ads, we partner with third-party advertising networks. These networks may collect and use certain data, including your Device ID and advertising identifiers (such as Google Advertising ID or Apple IDFA), to serve relevant ads. You can manage your ad tracking preferences or opt-out of personalized ads directly through your iOS or Android device settings.

3. Log Data and Diagnostics

Whenever you use our Service, in the event of an app crash, we collect data and information on your device called Log Data. This Log Data may include information such as your device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use, and crash reports. You can opt out of sharing diagnostic data through your Apple or Android device settings.

4. Third-Party Services

VPN Server Hub uses third-party services for crash reporting, analytics, payment processing (Apple and Google), and advertising. These third-party providers have their own Privacy Policies regarding how they handle data. We ensure all integrated third-party SDKs comply with both Apple App Store and Google Play Developer Program Policies.

5. Data Retention and Deletion

We retain your personal profile and session information only for as long as your account is active or as needed to provide you the Service. You can request the deletion of your account and all associated data at any time by contacting us at support@vpnserverhub.com or through the in-app account deletion feature.

6. Security

We use industry-standard encryption protocols to secure your data in transit. While we strive to use commercially acceptable means to protect your Personal Information, no method of electronic storage or transmission over the internet is 100% secure.

7. Contact Us

If you have any questions about our Privacy Policy, do not hesitate to contact us at support@vpnserverhub.com.